We are very proud of the service that we provide to the pharmaceutical industry, and even more so of the feedback that we hear from the amazing partners with which we work.  Here's just a few of the comments we have received.

• "A great help in organizing, scheduling, sending Certs, and providing follow-ups in a timely manner on the equipment we have been sending to Masy Systems for calibration.  Very helpful in keeping us up-to-date on our equipment and providing us with contacts at Masy to help answer some calibration questions we have had.  We look forward to sending more equipment to Masy Systems and know you will keep us informed of any issues with our equipment."
  
  Package and Product Testing Lab - Midwest, USA

• "You guys are the greatest."
  
  Chamber Manufacturer - Midwest, USA

• "Wanted to let you know that we received the repaired equipment and we are very impressed with your work."
  
  Analytical Services Company - Midwest, US

• "I'd like to take a moment to say thank you for allowing one of your employees to manage various temperature mapping studies at our facility.  He is extremely diligent and very dedicated to the task at hand.  I know we've asked him to be very flexible to accommodate our business needs and appreciate him being receptive to these requests.  I knew 6 years ago when Masy executed your first studies here that we would have a long-term relationship.  Masy has always provided us with a very high quality product with quick turnaround, one which has been easily presented to various regulatory agencies.  Thanks again for your services."
  
  Healthcare Company - Northeast, USA
  
  
• "Masy Systems notifies me early when calibration is due, during this busy time it's extremely helpful to plan early.  Masy has serviced us for two years now and I can always count on them to help us out."
  
  Healthcare Company - Northeast, USA

• "I was thoroughly impressed with your facility and definitely have been impressed during my dealings with you.  I fully intend to recommend that our QC department go with Masy Systems when we head down that road.  I hope to utilize your services and work with your guys again in the future."
  
  Biopharmaceutical company - Northeast, USA

• "Thank you for being great partners with us over the past couple of years.  It's great to work with people who "get it"."
  
  Biopharmaceutical company - Northeast, USA

• "I want to let you know we are all extremely happy with the work you did here.  We will definitely want you involved with the IQ/OQ/PQ of our other autoclave being installed (and possibly the new clean steam generation/distribution as well)."
  
  Biotech Company - Northeast, USA

• "I received the paperwork less than a week after the calibration was completed.  Masy was on time and completed the work quickly and efficiently."
  
  Drug Development Company - Northeast, USA

• "I wanted to say thank you.  I can't believe how fast I received my instrument back from your facility.  Your turnaround time is awesome."
  
  Pharmaceutical Support Company - Southeast, USA

• "Wires and baths arrived, all in good condition.  The wires are pure artistry.  Thanks so much for the quick turn around and a really nice job."
  
  Biotech Company - Northeast, USA

• "We received the new host and it works.  Successfully programmed both MPIIIs and RFs without incident.  Thanks for such great service."
  
  Biotech Company - Northeast, USA

• "I'm very grateful.  This (service) is what differentiates Masy from other service providers.  Nowhere else can you call on weekends or early mornings and have someone answer my call.  Everybody from tech to the front office is very helpful.  Just today, the person that answered kept trying until I got a live  person on the phone instead of a recording...excellent service!!"
  
  Pharmaceutical Company - Northeast, USA

• "This validation went very well.  Your team member was organized, knowledgeable and professional.  The project was well planned, ahead of time and made the runs go smoothly.  We really depend on his expertise. I looked great when the auditor pulled your validation report.  She said it was one of the best she has ever seen."
  
  Pharmaceutical Company - Western, USA

• "I can't say I have ever had a bad experience while working with anyone from your company.  I keep getting asked why I don't just deal with GE directly for services related to our Kaye systems.  And I tell them that the prices are essentially the same, but the customer service from you company is head and shoulders above what GE provides."
  
  Pharmaceutical Company - Midwest, USA

• "As always, Masy has a top notch organization - a pleasure to do business with!  Masy is timely, well versed and provides a quality product."
  
  Pharmaceutical Company - NorthEast, USA

• "As always your service was perfect.  You do what is needed, provide all.  Can not ask for anything more.  Your company is top notch."
  
  Pharmaceutical Company - SouthEast, USA

• "Steve has shown a great deal of proficiency while executing the services.  he also made justified recommendations (i.e. equipment validation applicability and frequency)."
  
  Pharmaceutical Company - Montreal Canada