Customer Feedback Form

Customer

Location

Contact

Phone

Service Provided

Add a new option to those above

Date of Service

How satisfied were you with our quoting/ordering process?

Comments

Did the product or service you received meet your expectations?

Comments

How satisfied were you with the turnaround time for receiving final documentation (Calibration certificate, validation report, etc.)?

Comments

Who from Masy did you work with and how satisfied were you with the overall performance?

Employee #1

rating

Employee #2

rating

Employee #3

rating

While our staff was at your site, how satisfied were you that they followed on site environmental, health and safety requirements?

Comments

Based on your history with Masy, how likely are you to use our services again?

Comments

Based on your most recent experience, how likely are you to recommend Masy to others?

Comments

Can you suggest any improvements or do you have any further comments?

Would you like to be informed of new products / services?

Yes, Send me information

Comments

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